Spider Farmer will provide warranty service through the following options, which are only available in the Canada, United States, United Kingdom, European Union, and Australia.
1. You can initiate a return or exchange within 30 days of delivery by providing proof of purchase. Spider Farmer will bear the shipping cost for return or replacement.
*Please Note: Grow Tent Series: Products must be in original packaging with all accessories and free gifts included. Customers cover return shipping costs for non-quality-related issues.
2. If a defect arises within 2 years, Spider Farmer will provide free after-sale service. If a customer returns a Product or part that is ineligible for service, Spider Farmer will charge the customer credit card/Paypal for the authorized amount.
3. The LED lights purchased for 2 to 5 years can get free accessories or a trade-in allowance.